Sydney engineering consultancy achieved 30% efficiency gains and 70% fewer client enquiries via workflow automation and client portal.
AE Consulting Engineers, a structural, civil, stormwater and dilapidation engineering firm, was struggling with manual processes that consumed valuable time and introduced human error. Their clients had limited visibility into project status, resulting in frequent phone calls and emails for updates.
Peer 2 Peer IT implemented a comprehensive business automation solution that integrated their existing platforms and streamlined workflows. We developed a custom client portal that provides real-time project status visibility, eliminating the need for clients to call for updates. The automation connected their project management, document handling, and communication systems into a seamless workflow.