Serving Sydney & Greater Metro Area

We work hard so you can sleep at night.

Complete IT Solutions for Sydney Businesses. We replace jargon with clear communication and transparent pricing.

11+
Years Experience
90min
Managed Client SLA
24/7
Support Available
99.9%
Client Uptime

Why Choose Peer 2 Peer IT

No Jargon

We speak your language. Clear, understandable communication without the technical mumbo-jumbo.

Transparent Pricing

Predictable monthly costs with no hidden fees. You know exactly what you're paying for.

Proactive Support

Round-the-clock monitoring to prevent issues before they impact your business operations.

How We Work

Three steps. No surprises.

01

We Listen

Discovery & Audit

Full IT audit of your network, devices, software, and security posture. We document everything before we touch anything.

02

We Fix

Onboarding & Stabilisation

Deploy monitoring agents, establish your support portal, and remediate critical issues. Your team gets a single number to call.

03

We Protect

Proactive Management

Ongoing monitoring, patch management, security updates, and quarterly business reviews. We keep you ahead of problems.

What Our Clients Say

Peer 2 Peer were able to respond very quickly to ensure we were able to resume services efficiently and without the loss of any critical data. They were onsite within 90 mins to begin recovery operations. Without their commitment and efficiency, it would have meant a greater financial impact to the business.

HK
Helen
CFOKMOne Civil

By really listening to our technology needs, Peer 2 Peer IT provided solutions that fit our unique business model. Their ongoing support has been instrumental to our company's growth.

JC
Jennifer
CEOCityWide Civil Works

Peer 2 Peer took the time to understand my business and proposed ideas unique to the culture of my industry. Everything at reasonable costs, giving me peace of mind and reassuring my business was in capable hands.

FH
Frank
CEOHardcore Gym

IT Problems Keeping You Up at Night?

Book a free assessment. We'll document what's broken, what's at risk, and what it costs to fix. Plain English, no surprises.

Flexible 12, 24 & 36-month agreements. 90-minute on-site for managed clients. 4-hour emergency response.

Frequently Asked Questions

What are your IT support response times?
Managed service clients get a 90-minute on-site response for critical issues in Sydney metro, with remote support starting within 15 minutes during business hours. Ad-hoc and emergency clients receive a 4-hour on-site response window. All tickets are prioritised and tracked with clear SLAs.
What happens in the first month after we sign up?
We start with a full IT audit -- documenting your network, devices, software, and security posture. In week one, we deploy monitoring agents and establish your support portal access. By week four, you have a clear technology roadmap, all systems are under active monitoring, and your team knows exactly how to reach us.
How does your pricing work?
We charge a flat per-user monthly fee that covers unlimited remote support, security monitoring, patch management, and strategic planning. No hourly rates, no surprise invoices. You get a predictable IT cost that scales with your headcount.
Do we need to commit to a long-term contract?
We offer 12, 24, and 36-month managed service agreements. Longer terms let us pass on bigger savings from vendor licensing commitments. If you're not ready for a managed agreement, we also provide ad-hoc support — a site survey and onboarding apply so we can map your environment before going into support mode.
What does your SLA actually guarantee?
For managed clients: 30-minute response for critical issues during business hours, 90-minute on-site arrival in Sydney metro, and 99.9% uptime on monitored infrastructure. We publish our SLA in full on our website -- no hidden terms.