Connect with engineering.

Whether you're a new client scoping a project or an existing partner needing support, we're ready.

Critical outage

Existing clients skip the queue. Call the priority line.

Call priority line
General enquiries1300 072 748Project and salesinfo@p2pit.com.au

Operational hours

AEST
Support desk
08:00 - 18:00
NOC monitoring
24/7/365
Emergency on-site
4hr SLA

Sydney metro service area

On-site and remote support across Greater Sydney

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What to expect

A real engineer on the other end.

Whether you call, email, or use the form, you hear back from an engineer, not a sales rep. Straightforward conversations, every time.

/01

We acknowledge your enquiry

You will receive a confirmation within two business hours. For critical issues, our response is faster, typically under 30 minutes during business hours.

/02

Initial conversation

We schedule a brief call or meeting to understand your environment, challenges, and goals. This is a two-way conversation. We listen first, then share how we can help.

/03

Proposal or next steps

Based on your needs, we provide a clear proposal with transparent pricing, or recommend our free IT assessment as a starting point. No pressure, no hard sell.

No obligation, no pressure. We are here to help you make the right decision for your business, even if that means recommending someone else. Our goal is long-term partnerships, not quick deals.

04FAQ

Frequently asked questions

  • For critical issues, we provide a 90-minute on-site response time in the Sydney metro area. Remote support is available immediately during business hours.