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Sydney's trusted managed service provider. Plain-English IT, predictable pricing, and a 90-minute on-site SLA.

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Home/Services/Managed IT & End User Support/Managed Mobile Phones & Tablets

MDM Experts

Managed Mobile Phones & Tablets

Enterprise Mobile Device Management for Modern Workforces

Get startedSpeak to an engineer
Device Compliance
100%
Device Provisioning
< 1 hr
Platform Support
iOS & Android

Answer

What is Managed Mobile Phones & Tablets?

Corporate mobiles and tablets secure and ready for work

Standard setup and configuration, network integration, software updates, and user support for field staff and executives. Keep your mobile workforce productive and secure with enterprise mobile device management.

Problems we solve

What we typically untangle.

Security Risks

Unmanaged mobile devices accessing corporate data without proper security controls.

Lost Device Exposure

No ability to remotely wipe corporate data from lost or stolen devices.

Inconsistent Experience

Different configurations making support difficult and user experience poor.

Manual Provisioning

Hours spent manually setting up each new device for employees.

Inclusions

What's in the service.

Standard setup and configuration for iOS and Android
Integration into your Microsoft 365 environment
Automatic software updates and security patches
Remote wipe capability for lost or stolen devices
App deployment and management
User support for everyday mobile issues

Technical capabilities

Engineering depth, plainly listed.

Device Platforms

  • iPhone and iPad
  • Android phones and tablets
  • Microsoft Intune
  • Apple Business Manager
  • Android Enterprise
  • BYOD policies

Security Controls

  • Remote wipe capability
  • Device encryption
  • Passcode enforcement
  • App restrictions
  • Conditional access
  • Compliance policies

App Management

  • Microsoft 365 apps
  • Line-of-business apps
  • App configuration
  • Automatic updates
  • App protection policies
  • Volume licensing

Execution framework

How the engagement runs.

01

1-2 weeks

MDM Setup

We configure Microsoft Intune or your preferred MDM platform with your policies and requirements.

Deliverables

  • MDM tenant configuration
  • Compliance policies
  • App deployment setup
  • Enrolment profiles

02

1-2 weeks

Device Enrolment

We enrol existing devices and create automated provisioning for new devices.

Deliverables

  • Bulk device enrolment
  • User communication
  • Support documentation
  • Training materials

03

1 week

App Deployment

We deploy corporate apps and configure them with your settings and data.

Deliverables

  • App catalogue setup
  • Configuration profiles
  • Testing and validation
  • User guides

04

Continuous

Ongoing Management

We manage devices, deploy updates, and provide user support for mobile issues.

Deliverables

  • Compliance monitoring
  • App updates
  • Security patches
  • User support

Service level agreement

SLA
Critical response
30 min
High priority
2 hours
On-site arrival
< 90 min
Support hours
24/7/365

Free discovery

Get an engineering review of your managed mobile phones & tablets setup.

Book discovery call

Related services

  • Frontline User Management
  • Location Establishment & Change Services
  • Managed Laptops & Workstations

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04FAQ

Common questions

  • We support iOS and Android smartphones and tablets. This includes device configuration, app deployment, email setup, and integration with your Microsoft 365 or Google Workspace environment.